Refund and Return Policy

At Crystsle, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility: You may return items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

2. Non-Returnable Items: Certain items, such as custom-made products or gift cards, are non-returnable. Please check the product description for specific return information.

3. Return Process: To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.

4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us: If you have any questions about our Refund and Return Policy, please contact us at [insert contact information].